Yankee Candle - Store Manager - Indianapolis, IN

Newell Brands•Indianapolis, IN

About The Position

The Yankee Candle Store Manager is responsible for executing store leadership duties to deliver an exceptional employee and guest experience and drive profitable top-line sales growth. The role builds and develops a high-performing team, creates a store environment focused on guest experience and sales, and analyzes business results to plan and execute operational activities. The manager also maintains a safe, inviting shopping and working environment and works to consistently achieve or exceed key performance indicator goals.

Requirements

High school completion or equivalent GED.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in retail software and Microsoft Office.
Strong analytical skills.
Solution-oriented approach.
Ability to work flexible hours, including weekends and holidays.

Nice To Haves

Three or more years of proven experience as a Retail Store Manager or in a similar role preferred.

Responsibilities

Recruit, hire, develop, inspire, and retain top talent; maintain staffing goals, including seasonal staffing within hiring timelines.
Ensure effective onboarding and ongoing team development; address HR-related situations through performance management, coach employees, foster a positive work environment, and establish succession plans.
Deliver an engaging guest experience by understanding guest needs, applying product knowledge, and making emotional connections.
Drive sales by implementing company selling strategies, coaching selling behaviors, and maximizing the Guest Sales Leader role.
Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing; build lasting customer relationships.
Maintain store appearance by executing visual standards, plan-o-grams, planning, visual maintenance, signage, and cleanliness.
Analyze business performance, identify root causes, and create action plans that drive results.
Communicate clearly with the team to create understanding and alignment.
Create schedules that ensure appropriate sales-floor coverage, maximize sales, and meet payroll targets.
Direct inventory management and control expenses.
Incorporate safety and loss-prevention measures into daily activities and follow company policies and the Code of Ethics.
Achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.