Store Manager In Madison Nc

Dollar General•Madison, NC

18h•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, and operated in accordance with company policies, procedures, and applicable labor laws. The manager also oversees customer service, inventory, merchandise presentation, cash controls, safety, security, and required documentation. The position involves regularly opening and closing the store, reviewing operating statements and business trends, managing ordering and replenishment, maintaining accurate inventory, and ensuring merchandise is staged and presented according to company practices. The Store Manager recruits, trains, evaluates, and develops employees; communicates performance and safety expectations; and addresses performance issues, including counseling or termination when appropriate. Work takes place in a fast-paced retail environment with a moderate noise level and occasional exposure to outdoor weather. The role involves frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. Regular driving using personal transportation is required for bank deposits, and occasional driving is needed for meetings and visits to other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations with limited standardization.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to drive and provide personal transportation for bank deposits and occasional work-related meetings or store visits.
Frequent walking and standing; frequent bending, stooping, and kneeling.
Frequent handling of merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
Occasional climbing using a ladder.

Nice To Haves

Bilingual Spanish skills may be preferred at certain store locations.
High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, hire, train, evaluate, develop, and retain qualified employees in compliance with labor laws and company policies.
Ensure the store is appropriately staffed and effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
Communicate performance, conduct, and safety expectations; coordinate meetings and events focused on safety, security, and policies.
Identify employee performance gaps and determine appropriate solutions or counseling, up to and including termination; recommend pay rates and advancement.
Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering, inventory, and replenishment to meet or exceed in-stock targets; review ordering plans, seasonal direction, inventory issues, and BSR/cycle counts weekly.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
Maintain the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe, secure working and shopping environment.
Ensure the store has the tools required to perform necessary tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.