Store Manager In Madison Tn

Dollar General•Madison, TN

14h•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, merchandise is available and presented according to company practices, inventory and cash controls are maintained, and customers receive superior service. The Store Manager also maintains a clean, organized, safe, and secure store; ensures employees follow company policies and procedures; and completes required paperwork and documentation on time. The position includes recruiting, hiring, training, evaluating, and developing employees, as well as addressing performance and conduct issues. It also involves reviewing operating statements, identifying business trends and expense-control opportunities, managing replenishment and inventory, and protecting the store’s financial integrity. The manager regularly opens and closes the store personally and may drive to make bank deposits, attend management meetings, or visit other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to drive and provide own transportation for bank deposits and occasional work-related travel.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
Frequent walking, standing, bending, stooping, and kneeling; occasional climbing using a ladder.

Nice To Haves

Bilingual Spanish skills may be preferred at certain store locations.
High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies.
Ensure the store is appropriately staffed and effectively opened and closed each day; personally open and close the store at least twice per week.
Conduct performance evaluations, identify training or performance gaps, provide counseling, and recommend pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
Review operating statements to identify sales, profitability, inventory-turn trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage in accordance with company work processes.
Ensure merchandise presentation, pricing, signage, and use of fixtures follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive to make bank deposits and, occasionally, attend management meetings or visit other Dollar General stores.