Store Manager In Louisville Tn

Dollar General•Louisville, TN
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance management, and compliance with labor laws and company policies. The Store Manager also manages store operations, inventory, merchandising, cash and security controls, customer service, safety, and required documentation. The position requires regular personal participation in opening and closing the store, monitoring operating results, maintaining appropriate staffing and inventory, and ensuring merchandise and the store environment meet company standards. The role also includes driving or providing personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • Frequent walking and standing; bending, stooping, and kneeling; and handling merchandise and equipment.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to climb a ladder occasionally.
  • Regularly drive or provide personal transportation for bank deposits; occasionally travel to management meetings and other Dollar General stores.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.

Nice To Haves

  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees; conduct performance evaluations and address performance gaps, including counseling or termination when appropriate.
  • Recommend employee pay rates and advancement, and communicate performance, conduct, and safety expectations.
  • Ensure the store is appropriately staffed and opened and closed each day; personally open it at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company processes; ensure merchandise presentation, pricing, signage, and fixture use meet established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in customer service and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed for required tasks.
  • Follow company procedures and communications, ensure employee compliance, and complete paperwork and documentation according to guidelines and deadlines.
  • Coordinate meetings and events that promote safety, security, and policy awareness.
  • Make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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