Store Manager In Greensboro Nc

Dollar General•Greensboro, NC

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance evaluation, and development; ensures the store is staffed and opened and closed appropriately; monitors operating results, inventory, expenses, and shrink; and maintains company standards for merchandising, customer service, safety, security, cash control, and documentation. The manager also serves as a liaison between the corporate office and store employees and ensures compliance with company policies and applicable labor laws. The position involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It requires regularly driving or providing personal transportation for bank deposits and occasionally for management meetings or visits to other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outside weather conditions.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
Regularly drive or provide personal transportation for bank deposits and occasional work-related travel.
Frequently lift up to 40 pounds and occasionally lift up to 55 pounds.

Nice To Haves

One year of management experience in a retail environment is preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding pay and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
Ensure appropriate staffing and effective daily store opening and closing; personally open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review replenishment plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Lead superior customer service and maintain a clean, organized, safe, and secure store.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits and occasionally travel to management meetings or other Dollar General stores.