STORE MANAGER in Dallas NC

Dollar General•Dallas, NC
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures that the store is properly staffed, opened and closed, and operated in accordance with company policies, procedures, labor laws, safety practices, and operational standards. The manager oversees employee recruiting, selection, training, performance evaluation, coaching, and retention; store ordering and inventory; merchandise presentation; cash and facility controls; customer service; store cleanliness and safety; and completion of required paperwork. The position also requires personally opening the store at least twice per week and personally closing it at least twice per week. Regular driving using personal transportation is required for bank deposits and occasional management meetings or visits to other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash-register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Ability to frequently walk and stand; bend, stoop, and kneel; handle merchandise and equipment; and properly lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to occasionally climb using a ladder.
  • Regularly drive and provide own transportation for bank deposits and occasionally for meetings or travel to other stores.

Nice To Haves

  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, train, evaluate, counsel, and retain qualified employees in accordance with labor laws and company policies; make recommendations regarding pay and advancement.
  • Ensure appropriate staffing and effective daily store opening and closing; personally open at least twice per week and close at least twice per week.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company processes, and ensure merchandise presentation, pricing, and signage meet established practices.
  • Maintain inventory accuracy by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store and ensure it has the tools needed to perform required tasks.
  • Ensure employee compliance with company policies and procedures and complete required paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings and other Dollar General stores using personal transportation.
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