Store Manager

Scooters Coffee (Sacred Grounds Inc) • Sioux Center, IA

17d

About The Position

The Store Manager is responsible for staffing, sales, and operations at a Scooter’s Coffee location. The role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style.

The Store Manager ensures a consistent, quality customer experience by maintaining proper staffing and overseeing execution of beverage recipes and techniques. The role maintains store appearance, cleanliness, visual merchandising, food safety standards, and equipment. The manager hires, trains, and develops staff; provides ongoing performance feedback; and creates schedules that support employee development, business needs, and sales across operating hours. The manager also seeks opportunities to increase sales and manage expenses, and involves the team in setting store goals and developing action plans.

Scooter’s Coffee describes its approach as using sustainably sourced ingredients and creating experiences through connection, guided by its values of integrity, love, humility, and courage. The position is with a franchisee, which is the applicant’s employer if hired. Franchisees independently determine their employment terms, wages, and benefits, which may vary.

Requirements

• Ability to effectively teach and lead others.
• Excellent communication and interpersonal skills.
• Passion for working with people.
• Energetic, fast-paced, flexible work style.
• Ability to work cooperatively in a team environment.
• Strong problem-solving, multitasking, and administrative skills.
• Ability to anticipate and respond to customer needs.
• At least 2 years of supervisory experience in a restaurant or retail environment.

Responsibilities

• Ensure a consistent, quality customer experience through proper staffing and execution of brand beverage recipes and techniques.
• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment.
• Interview, hire, train, and develop staff to meet company standards in customer experience and operations.
• Provide ongoing performance feedback and development, identifying individual motivators and giving clear, constructive feedback to reinforce or improve performance.
• Implement varied schedules to develop employees, meet business needs, and maximize sales potential across operating hours.
• Contribute to store profitability by identifying opportunities to increase sales and managing expenses.
• Encourage and ensure full team participation in setting store goals and developing action plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed