Store Mgr

The TJX Companies, Inc.•Normal, IL

9d•$74,800 - $102,900•Onsite

About The Position

The Store Manager leads all aspects of store operations to increase sales, control expenses, and minimize shrink and damages. Areas of oversight include merchandise presentation, the backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. The role recruits, trains, develops, and manages a large team of Associates and Assistant Managers. The Store Manager serves as a role model and provides individualized development to prepare Assistant Store Managers for promotion. The position also develops plans to increase sales, advises the District Manager on merchandise mix, inventory levels, and customer demographics, and shares competitive insights. The Store Manager keeps staff focused on loss-prevention priorities and ensures compliance with company programs, procedures, and policies. This includes reviewing reports, conducting walkthroughs and audits, and holding program meetings. The role promotes positive customer experiences through strong service and merchandise presentation standards, and communicates action plans for store initiatives, projects, targets, and priorities.

Requirements

At least 3–5 years of retail experience as a Store Manager or District Manager in dynamic, high-volume environments.
Successful experience managing and driving significant sales revenue.
Proven ability to manage, develop, and motivate a large team.
Strong interpersonal, communication, organizational, and follow-through skills.
Leadership focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
Ability to mentor others and provide feedback.
Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

Oversee store operations, including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, to boost sales, control expenses, and minimize shrink and damages.
Recruit, train, develop, and manage a large team of Associates and Assistant Managers.
Model effective leadership and provide individualized development to Assistant Store Managers to prepare them for promotion to Store Manager positions.
Develop creative plans to increase store sales.
Recommend merchandise mix, inventory levels, and customer-demographic considerations to the District Manager.
Provide insights on competition, including pricing, presentation, and customer service.
Keep staff focused on loss-prevention priorities and ensure compliance with company programs, procedures, and policies.
Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
Maintain high customer-service and merchandise-presentation standards to ensure positive shopping experiences.
Develop and communicate action plans for store initiatives, including projects, targets, and priorities.

Benefits

Associate discount, including eligible family members.
401(k) match.
Medical, dental, and vision coverage.
Health savings account (HSA) and health care flexible spending account (FSA).
Life insurance and short- and long-term disability coverage.
Paid holidays, vacation, sick leave, bereavement leave, and parental leave.
Employee assistance program (EAP).
Incentive programs; the position is bonus eligible.
Auto and home insurance discounts.
Scholarship program.
Adoption and surrogacy assistance.
Smoking cessation program.
Child care and cell phone discounts.
Pet and legal insurance.
Credit union.
Referral bonuses.
Training and development programs.
Global well-being programs focused on physical, financial, and emotional wellness.
Career paths and growth opportunities.