Store Mgr

TJX•Normal, IL

7d•Onsite

About The Position

Sierra at TJX Companies is seeking a Store Manager to lead store operations, foster an inclusive and supportive environment, and drive success through innovative leadership. The Store Manager inspires the team to create positive customer experiences and a welcoming atmosphere for Associates in a fast-paced, dynamic retail setting. The role oversees store operations and a large team of Associates and Assistant Managers, with responsibility for sales, expenses, shrink, damages, merchandise presentation, customer service, staffing, and inventory-related activities. The Store Manager develops sales plans, supports the development of future Store Managers, and helps ensure compliance with company policies and programs. This is a bonus-eligible position at the Sierra store located at 200 North Greenbriar Rd, Suite C, Normal, Illinois. The starting pay range is $74,800 to $102,900 annually. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

A minimum of 3–5 years of retail experience as a Store Manager or District Manager in a dynamic, high-volume environment.
Successful experience managing and driving significant sales revenue.
Proven ability to manage, develop, and motivate a large team.
Strong interpersonal, communication, and follow-through skills.
Leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
Strong organizational and communication skills, including the ability to mentor and provide feedback.
Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

Oversee all aspects of store operations to increase sales, control expenses, and minimize shrink and damages, including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
Recruit, train, develop, and manage a large team of Associates and Assistant Managers.
Model effective leadership and provide individualized development for Assistant Store Managers to support readiness for promotion to Store Manager positions.
Develop and implement plans to increase store sales.
Recommend merchandise mix, inventory levels, and customer demographic considerations to the District Manager.
Provide insights into competition, including pricing, presentation, and customer service.
Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies to minimize risk and expenses.
Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
Maintain high standards in customer service and merchandise presentation to support positive customer experiences.
Develop and communicate action plans for store initiatives, including projects, targets, and priorities.

Benefits

Associate discount, including discounts for eligible family members.
401(k) match.
Medical, dental, and vision coverage.
Health Savings Account (HSA).
Health care Flexible Spending Account (FSA).
Life insurance.
Short- and long-term disability coverage.
Paid holidays, vacation, sick, bereavement, and parental leave.
Employee Assistance Program (EAP).
Incentive programs.
Auto and home insurance discounts.
Scholarship program.
Adoption and surrogacy assistance.
Smoking cessation support.
Child care and cell phone discounts.
Pet insurance and legal insurance.
Credit union.
Referral bonuses.
Global well-being programs focused on physical, financial, and emotional wellness.
Training and development programs.
Career growth opportunities.