Store Mgr

Lucky Brand•Nashville, IN

About The Position

The Store Manager is responsible for managing all aspects of a specialty retail store, building a high-performing team, creating an excellent customer experience, and empowering employees to perform at their best. The role includes hiring and training associates, overseeing store operations, and working toward company sales and profitability goals. The Store Manager fosters a positive environment that develops and engages managers, associates, and customers, and reports to the District Manager. The role uses statistical information and market knowledge to create action plans, meet financial, customer-service, and operational goals, and respond to the store’s strengths and challenges. The Store Manager demonstrates product knowledge, selling and operational skills, builds customer relationships and brand loyalty, and develops and retains talent. The position also oversees merchandising and store standards, controllable expenses, scheduling, and team performance. The manager may perform point-of-sale transactions on designated shifts and carry out management functions when the Assistant Manager is absent. The position requires flexible availability to meet business needs, including evenings and weekends. Occasional travel to other store locations and attendance at district meetings may be required. The stated annual pay range is USD $47,740 to USD $68,200.

Requirements

  • Proven track record of exceeding sales and statistical expectations.
  • Flexible availability to meet business needs, including evenings and weekends.
  • Occasional travel to other store locations and attendance at district meetings may be required.

Nice To Haves

  • 2 or more years as a Store Manager in a similar-volume apparel business.

Responsibilities

  • Use statistical information and market knowledge to create action plans and achieve financial, customer-service, and operational goals while addressing the store’s strengths and challenges.
  • Demonstrate product knowledge, selling skills, and operational skills to maximize sales.
  • Engage with customers to build relationships and brand loyalty using company tools.
  • Attract, develop, and retain top talent.
  • Motivate and engage teams by identifying their strengths.
  • Give and receive feedback to improve performance and develop team members.
  • Communicate clear expectations and hold the store team and self accountable for results.
  • Consistently meet store merchandising and operational standards.
  • Oversee controllable expenses, including payroll and training, to increase profitability.
  • Establish trust with the team amid differing beliefs, values, or perspectives.
  • Remain composed when facing challenges and unforeseen circumstances.
  • Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
  • Perform POS transactions on designated shifts and execute management functions when the Assistant Manager is absent.
  • Schedule employees according to their strengths to maximize productivity.
  • Model the company’s values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Benefits

  • Eligible for a bonus under the Management Incentive Plan.
  • Medical, dental, and vision benefits, if eligible.
  • Term life insurance, if eligible.
  • Paid vacation and holidays, subject to eligibility.
  • 401(k) with Company match, if eligible.
  • Associate discount on merchandise at all Catalyst Brands.
  • Eligible store hourly associates scheduled to work on a designated holiday receive additional compensation.
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