Store Manager

Circle K Stores•Austin, TX

8d•Onsite

About The Position

The Store Manager leads and manages store operations, employees, customer service, site standards, training, communication, planning, and financial performance. The role recruits, hires, trains, schedules, supervises, and evaluates employees; maintains a clean, stocked, organized store; develops positive relationships with suppliers and customers; and addresses customer concerns professionally. The Store Manager also plans actions to achieve site objectives, oversees required records and reports, manages merchandise presentation, analyzes sales and expenses, manages budgets and merchandise margins, and safeguards funds. The position performs primarily indoor work, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The manager may occasionally encounter cold temperatures while supervising work in a walk-in cooler or freezer and may be exposed to noise. The job requires working with minimal direction and serving as an effective manager, supervisor, and leader. Duties may change periodically according to business needs.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the CSR and ASM job descriptions.
Ability to supervise and manage functions listed in the CSR and ASM job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Responsibilities

Recruit, hire, train, schedule, supervise, motivate, counsel, and manage employees.
Assign tasks and maintain a clean, adequately stocked, organized site that meets Company standards.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Develop positive, professional relationships with suppliers and promote a safe, positive image in the neighboring community.
Prepare timely written performance appraisals and provide performance feedback.
Train employees on customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive timely communications and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to meet objectives.
Organize and maintain site files and manuals; ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly, and required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast P&L lines, manage merchandise margins, safeguard and account for money received and disbursed, and perform other financial analysis.
Perform other duties as assigned or delegated by the supervisor.
Perform outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage.