Store Manager

Circle K Stores•Irving, TX

4d•Onsite

About The Position

The Store Manager directs store operations and supervises at least two full-time employees, which may include assistant managers, lead representatives, and customer service representatives. The role is responsible for staffing, employee development, customer service, store presentation, safety, communications, planning, reporting, inventory, and financial performance. The manager maintains positive relationships with suppliers, customers, employees, the District Manager, and the neighboring community while ensuring store operations meet Company standards. The position requires at least 50 hours of work per week and may involve shifts at any time, including weekends and holidays. Approximately 95% of work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role requires regular onsite attendance, work with minimum direction and periodic supervision, and the ability to work alone. Physical duties include standing or walking for an entire shift, lifting and carrying items, reaching, bending, pushing and pulling, and occasional work in cold or warm temperature extremes.

Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience (preferred).
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the CSR, LSR, and SA job descriptions.
Ability to supervise and manage the functions listed in the CSR, LSR, and SA job descriptions.
Ability to use a computer or acquire the skills needed to use store computer systems for reports, inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Ability to have open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands for an entire shift, including eye-hand coordination.
Ability to push or pull with arms up to 20 pounds and reach overhead.
Ability to bend, twist, stoop, kneel, squat, push, and pull.
Ability to work alone and stand and/or walk for an entire shift.
Ability to operate a cash register and/or computer keyboard.
Ability to work in cold or warm temperature extremes and tolerate occasional noise; may need to climb a ladder.

Nice To Haves

Food Server certificate (e.g., ServSafe) may be required.
Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of two or more full-time employees.
Recruit, hire, train, counsel, mentor, motivate, and manage employees in a nondiscriminatory manner.
Assign tasks and maintain a clean, stocked, organized, and well-kept store according to Company standards.
Schedule employees within Company guidelines and business needs to maximize customer service and maintain the store image.
Develop positive, professional relationships with suppliers and resolve customer complaints promptly and professionally.
Maintain regular and predictable onsite attendance and promote a safe, positive public image in the neighboring community.
Prepare timely performance appraisals and provide performance-based feedback, including specified check-ins and anniversary reviews.
Train employees on customer service, store image, marketing execution, safety, cash awareness, and required procedures; ensure required training is completed on time.
Ensure employees receive timely communications and hold ongoing communication meetings with store employees and the District Manager.
Evaluate store needs and develop action plans to meet objectives; organize and maintain store files and manuals.
Supervise completion of required reports accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible to employees.
Analyze daily sales and expenses, take action to maximize sales and net profits, budget and forecast P&L lines, and manage merchandise margins.
Safeguard and account for money received and disbursed, complete other necessary financial analysis, and notify the District Manager of sales, cash, inventory, or operating discrepancies.
Perform other duties as assigned.