Store Manager

Genuine Parts Company•Garden City, GA

27d

About The Position

The Store Manager oversees a retail location’s staff and activities to achieve a profitable store. The role focuses on exemplary customer service, sales and budget performance, employee development, inventory and asset management, and safe, compliant store operations. The manager works with supplier representatives and regional managers, builds customer relationships, supports community marketing, and handles customer complaints. The position description is not all-inclusive, and duties may be assigned or changed by management.

Requirements

Valid driver’s license and/or reliable transportation.
Must be at least 18 years of age.
At least two years of store supervisory and/or management experience.
Heavy-duty industry experience required.
Understanding of inventory controls, stocking levels, and seasonal inventory shifts.
Exceptional written and oral customer service and communication skills.
Personal drive, self-motivation, and initiative to accomplish company goals.
Ability to work a flexible schedule.
High school diploma, GED, or high school equivalence certificate.

Nice To Haves

ASE T1–T8 and P2 Parts Certification preferred.
Associate degree in Business Administration preferred.

Responsibilities

Maintain exemplary customer service and build business relationships with customers.
Implement strategies to meet store goals and objectives.
Recruit, develop, and motivate employees to exceed internal and external customer expectations.
Work with approved supplier representatives to increase employees’ knowledge of product lines.
Maintain a safe workplace and ensure compliance with federal, state, and local regulations.
Market within the community to increase market share and store revenue.
Resolve customer complaints to improve customer satisfaction.
Control labor hours, cash, store audits, core returns, cycle counts, and shrinkage.
Protect inventory and assets and address operational and safety issues.
Maintain a neat and clean store environment.
Oversee staff and fulfill staffing needs during regular and high-traffic hours.
Motivate and maintain a positive sales team through communication, employee engagement, and evaluations.
Confirm daily sales reports and cash receipts, ensure regular deposits, and submit reports according to company policies.
Develop, oversee, and maximize the retail budget and sales.
Ensure inventory data is correct through spot counts and checks.
Collaborate with regional managers to develop, coordinate, and identify cost-effective strategies.
Perform other duties as assigned.