Store Manager Unassigned

Walgreens•New York, NY

3d•$27 - $49•Onsite

About The Position

The Store Manager Unassigned role is an accelerated development position preparing the employee to lead all store operations across the front end and pharmacy. The employee completes a learning plan within a specified timeframe and, under a Store Manager’s direction, oversees store operations while shadowing or assisting the Store Manager. The role includes training, rotations at other area stores, and demonstrated readiness for a permanent Store Manager assignment. The position develops capability in customer service, store and pharmacy operations, inventory and asset protection, business performance and planning, people management, and communications. It includes learning and implementing standard operating procedures, applicable laws and regulations, and company policies. The employee may need to obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification where required by the state.

Requirements

Bachelor’s degree and 3 years of retail management experience, or high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept an assignment into a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development program, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
Follow individual development plans and participate in growth and readiness discussions with the Store Manager, District Manager, and Regional Vice President.
Learn and implement compliance standard operating procedures across the front end and pharmacy, and gain knowledge of company computer, technology, and software systems.
Engage customers and patients, provide assistance, resolve complaints, answer questions, and model customer service best practices.
Monitor customer service and support coaching, training, and improvement plans for the front end and pharmacy.
Shadow the Store Manager and develop proficiency in supervising store operations and team members, including shift transitions, task delegation, and merchandising.
Support asset protection and loss prevention; learn surveillance system procedures and help ensure price accuracy through reports and audits.
Learn inventory trends and management, and supervise receiving, counting, ordering, pricing, returning, and transferring merchandise according to procedures.
Supervise assigned location operations in compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
Support team member safety and well-being, use the Security Operations Center effectively, and comply with company policies while maintaining respectful workplace relationships.
Complete special assignments and other tasks, including assisting team members as needed.
Analyze store and pharmacy financial and performance data; develop action plans to increase sales, control costs, improve results, and reduce loss.
Review daily performance indicators and weekly operational metrics, and discuss improvement plans with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes; learn to grow front-end and pharmacy business through initiatives, outreach, partnerships, and follow-up reviews.
Learn people management, coaching, training, HR systems, performance management, discipline, and performance improvement processes.
Support the Store Manager in leveraging team member strengths, improving engagement, solving problems, and adapting to store changes.
Attend critical communication sessions, learn effective feedback and communication practices, assist with community events, and gain experience facilitating discussions about operational and engagement metrics.