Store Manager Unassigned

Walgreens•Katy, TX

6d•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a Store Manager assignment. The employee learns Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy, completes the development track within the timeframe outlined in the learning plan, and shadows or assists a Store Manager under that manager’s direction. The role includes training, rotations at other area stores as assigned, and demonstrating readiness and proficiency for a permanent assignment. The position develops capabilities across customer experience, store and pharmacy operations, business performance and planning, people management, and communications. The employee learns to supervise team members, merchandising, inventory, compliance, asset protection, and store performance, while supporting the Store Manager and working with the Pharmacy Manager and other leaders. Required certifications for the Store Manager role must be completed, and pharmacy technician registration or licensure must be obtained when required by state law; PTCB certification is pursued when required by the state. The current hourly pay range is $27.16 to $48.56. The offered rate depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The position remains open until filled. Walgreens provides a benefits information link in the posting; specific benefits are not listed.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept an assignment to a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated development program, including required certifications, classroom and online learning, on-the-job training, assigned rotations, and learning objectives.
Follow individual development plans and participate in development conversations with the Store Manager and District Manager; demonstrate readiness and proficiency to the Regional Vice President.
Pursue self-development, monitor performance, establish high standards, learn about retail, pharmacy, and management, and seek best practices.
Learn and implement compliance standard operating procedures across the front end and pharmacy, and gain knowledge of computer, technology, and software systems.
Obtain pharmacy technician registration or licensure when required by state law, and pursue PTCB certification when required by the state.
Engage customers and patients, offer assistance, resolve complaints, answer questions, and model customer-service best practices.
Monitor customer service and support coaching, training, improvement plans, customer-feedback analysis, and service-metric improvements.
Shadow the Store Manager and develop proficiency supervising store operations and team members, including shift transitions, opening and closing exposure, and task delegation.
Develop the ability to supervise merchandising tasks, displays, promotional space, pricing, signage, advertising, and seasonal activities.
Support asset protection by administering and monitoring loss-prevention programs and systems; learn to respond to electronic surveillance and maintain price accuracy through reports and audits.
Analyze inventory trends and supervise inventory processes, including receiving, counting, ordering, pricing, returning, sticking, and transferring merchandise across the front end and pharmacy.
Supervise assigned-location operations in compliance with applicable laws and regulations, including those related to alcohol, tobacco, fresh food, and pharmacy products.
Support the safety and well-being of team members and use the Security Operations Center effectively.
Follow company policies and procedures, maintain respectful relationships with coworkers and business partners, and complete special assignments and other tasks as assigned.
Learn to analyze store and pharmacy financial and performance data, develop action plans to increase sales and control costs, and identify sales opportunities.
Review asset-protection data and develop action plans to reduce loss; review daily indicators and weekly metrics and discuss improvement plans with the Store Manager and District Manager.
Analyze pharmacy performance indicators and work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes; learn to grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
Learn people-management practices, including training and coaching on standard operating procedures and use of Walgreens’ HR and people-management systems.
Shadow the Store Manager in action planning and performance conversations; learn assessment criteria, metrics, discipline, and performance improvement plans.
Learn company policies and applicable laws related to team-member selection, recruitment, record retention, and training.
Support the Store Manager in using team members’ strengths and abilities to increase engagement, address challenges, solve problems, and adapt to change.
Attend critical communication sessions and learn effective feedback, input solicitation, question answering, and open communication practices.
Assist the Store Manager and/or District Manager with planning and attending community events, and gain experience facilitating discussions about operational and engagement metrics.