Store Manager

At Home•Cedar Park, TX

About The Position

The Store Manager oversees all operational, financial, and team functions within an At Home store in a large-format retail environment. Store annual sales volume typically ranges from $4 million to $10 million, depending on location. The role drives business performance by developing high-performing teams, delivering operational excellence, and providing an exceptional experience for Team Members and customers. Success requires leading by example, setting high standards, improving continuously, solving problems proactively, and fostering teamwork, accountability, and results. The Store Manager leads store operations to meet sales, profit, and performance goals; recruits, develops, and retains talent; and builds internal succession strength. The position manages staffing, scheduling, payroll, merchandising, freight flow, inventory, safety, and customer experience. It uses financial and operational metrics to inform decisions and improve performance, while ensuring compliance with company policies and applicable laws. The role also promotes a positive, inclusive, and safe workplace and leads regular team huddles and meetings. The work takes place in a retail setting that includes sales floor, stockroom, and receiving areas, with exposure to varying temperatures. The position requires physical activity, including extended standing and walking, frequent bending, kneeling and reaching, lifting and carrying, climbing ladders, and using standard retail equipment. Flexible availability, including nights, weekends, and holidays, is required based on business needs.

Requirements

High school diploma or equivalent required.
At least 3 years of relevant leadership experience in a big-box and/or high-volume retail environment.
Experience leading teams of 20 or more Team Members and managing at least $5 million in annual revenue or budget.
Customer-focused mindset and a track record of delivering an exceptional in-store experience.
Integrity, reliability, and commitment to ethical business practices.
Proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.
Experience using task management, HRIS, and workforce scheduling systems.
Strong verbal, written, and comprehension skills.
Ability to inspire, drive urgency, delegate effectively, and motivate high-performing teams.
Ability to prioritize, multitask, and adapt to changing business needs.
Ability to analyze data and use insights to make informed business decisions and drive performance.
Ability to build and sustain a collaborative, engaging, high-performing team culture.
Ability to meet physical demands, including extended standing and walking; frequent bending, kneeling, and reaching; lifting and carrying up to 50 pounds independently and participating in team lifts up to 100 pounds; climbing ladders and working at varying heights; and repetitive lifting, pushing, and pulling.
Flexible availability, including nights, weekends, and holidays, based on business needs.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Lead store operations to achieve sales, profit, and overall performance goals while creating an engaging, customer-focused shopping experience.
Attract, hire, and develop talent; build internal bench strength and effective succession plans.
Coach, train, and develop Team Members to improve performance, encourage continuous improvement, and support internal career growth.
Plan, delegate, and follow up to maintain a clean, safe, and well-presented store.
Uphold operational excellence across merchandising, freight flow, inventory management, safety, and customer experience.
Manage staffing to the labor model, scheduling, and payroll in alignment with business needs and efficiency goals.
Address Team Member and customer concerns with urgency, professionalism, and integrity.
Use financial and operational metrics, including the store scorecard, to inform strategy and drive results, including improved loyalty and credit performance.
Ensure compliance with company policies, procedures, and applicable laws and regulations.
Promote a positive, inclusive, and safe environment by modeling At Home’s Values.
Lead team communication through regular huddles and meetings.
Perform additional duties as assigned.