Store Manager
About The Position
Acne Studios is a progressive luxury house that values collaboration, curiosity, excellence, feedback, and individual contribution. The company aims to minimise its environmental impact across its operations and address societal challenges through its business practices. The Store Manager leads all aspects of the Woodbury store and works collaboratively with the team, providing guidance and support to nurture engaging customer relationships. The company provides training and coaching in luxury sales, management, and clienteling, based on its approach to client experience. The role focuses on excellent customer service and sales results, store performance, operations, inventory, and team leadership. The position is on-site in Woodbury. Background checks may be performed.
Requirements
- Customer-centric mindset and ability to understand customer needs and translate them into excellent service.
- Ability to guide and motivate a team through clear communication and feedback.
- Ability to prioritise responsibilities and delegate tasks while maintaining attention to detail.
- Understanding of sales techniques, product knowledge, and visual merchandising.
- Experience working in a luxury fashion retail environment; progressive leadership experience is preferred.
- Knowledge of analysing retail KPIs and building strategy plans accordingly.
- Leadership or supervisory experience demonstrating the ability to manage and motivate a team.
- Fluency in English; this is a prerequisite.
Nice To Haves
- Experience in a progressive leadership role in luxury fashion retail.
- Additional languages, based on market requirements.
Responsibilities
- Oversee day-to-day store operations and maintain a luxurious, cutting-edge atmosphere.
- Monitor and analyse sales performance, identify areas for improvement, and drive store performance.
- Manage inventory levels and conduct stock checks.
- Analyse KPIs and proactively implement sales strategies.
- Recruit, train, and lead the team, including setting performance goals and conducting performance evaluations.
- Guide and support the team in building engaging customer relationships and delivering excellent service.
Benefits
- Training and coaching in luxury sales, management, and clienteling.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
