Store Manager In Defiance Oh

Dollar General•Defiance, OH

4d•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, compliant with company policies and applicable labor laws, and operated with strong customer service, inventory, cash control, safety, and security practices. The manager also develops employees, monitors store performance, maintains merchandise presentation and accurate inventory, and completes required documentation.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to frequently walk and stand; bend, stoop, and kneel; and handle merchandise and equipment.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
Ability to occasionally climb using a ladder.
Ability to drive or provide personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.
Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

Recruit, select, train, and retain qualified employees in accordance with federal and state labor laws and company policies.
Conduct performance evaluations, identify employee performance gaps, provide solutions or counseling, and take action up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is adequately staffed and opened and closed each day; personally open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, sales and profitability concerns, expense control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Ensure efficient merchandise staging, stocking, and storage according to company processes.
Ensure merchandise presentation follows established practices, including proper fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment.
Ensure the store has the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.