Store Manager In Goshen Oh

Dollar General•Goshen, OH

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, compliant with company policies and applicable labor laws, financially accountable, well-organized, and equipped to provide customer service in a safe environment. The Store Manager oversees employee recruitment, selection, training, performance evaluation, development, and retention. They manage merchandise ordering and inventory, store presentation, cash and facility controls, customer service, paperwork, and adherence to the company’s operating procedures. The position also involves regular opening and closing duties, bank deposits, and occasional travel to meetings or other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Organization skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • Ability to provide own transportation for bank deposits and occasional work-related travel.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish ability may be preferred at certain store locations.

Responsibilities

  • Recruit, select, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
  • Conduct performance evaluations, address performance gaps through solutions or counseling up to termination, and recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is opened and closed each day; personally open and close it at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, inventory issues, and BSR/cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed for required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings and other Dollar General stores.
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