Store Manager In Cincinnati Oh

Dollar General•Cincinnati, OH

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance; store opening and closing; sales and operating performance; inventory and merchandise presentation; cash and facility controls; customer service; and the safety and organization of the store. The manager also completes required paperwork and ensures employees follow company policies and procedures.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • Frequent walking and standing; frequent bending, stooping, and kneeling to operate the checkout station, stock merchandise, and unload trucks.
  • Frequent handling of merchandise and equipment, including handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
  • Occasional climbing using a ladder.
  • Regular driving or provision of personal transportation for bank deposits, with occasional travel to management meetings and other Dollar General stores.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.

Nice To Haves

  • Bilingual Spanish skills may be preferred at certain store locations.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
  • Conduct performance evaluations, identify performance gaps, counsel employees, and recommend pay rates and advancement; take corrective action up to and including termination.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is opened and closed effectively each day; personally open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company processes; ensure merchandise presentation, fixtures, pricing, and signage meet established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store environment for employees and customers.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Regularly drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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