Store Manager In Lorain Oh

Dollar General•Lorain, OH

23h

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance, and compliance with labor laws and company policies. The Store Manager also manages store operations, inventory, merchandising, cash controls, customer service, safety, security, and required paperwork. The position requires regular participation in opening and closing the store, including personally opening at least twice and closing at least twice per week. The work is performed in a fast-paced retail environment with a moderate noise level. The role involves frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. It also includes occasional ladder climbing and driving to make bank deposits or attend meetings and other stores. Certain locations may give preference to bilingual Spanish speakers.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
Ability to frequently walk and stand; bend, stoop, and kneel; and handle merchandise and equipment.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
Ability to occasionally climb using a ladder.
Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

One year of management experience in a retail environment is preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, identify performance gaps, provide counseling, and recommend employee pay rates and advancement; take disciplinary action up to and including termination when appropriate.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events that support safety, security, and policy compliance.
Ensure the store is adequately staffed and opened and closed effectively; personally open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage by following company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment, and ensure the store has the tools needed for required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive to make bank deposits and, occasionally, attend management meetings or visit other Dollar General stores.