Store Manager In Franklin Oh

Dollar General•Franklin, OH

22h

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures effective daily store operations, compliance with company policies and applicable labor laws, accurate inventory and financial controls, and a safe, clean, well-organized environment for employees and customers. The Store Manager recruits, hires, trains, evaluates, and develops employees; oversees scheduling and store opening and closing; monitors operating results and inventory; and provides leadership in customer service, merchandising, security, and safety. The position also completes required paperwork and documentation and regularly drives to make bank deposits, with occasional travel to management meetings or other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety controls, including deposits, store keys, and the SAFE program.
Strong organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
Ability to provide or arrange personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

One year of management experience in a retail environment is preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
Conduct employee performance evaluations, address performance gaps through solutions or counseling up to and including termination, and recommend pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is properly staffed and opened and closed each day; personally open the store at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, sales and profitability performance, inventory turn, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, address inventory-management issues, and follow up on Basic Stock Replenishment and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean and organized store and a safe, secure work and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Regularly drive or provide personal transportation to make bank deposits and occasionally travel to management meetings or other Dollar General stores.