Store Manager In Franklin Nc

Dollar General•Franklin, NC
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, well stocked, organized, safe, and compliant with company policies and applicable labor laws. The manager oversees employee hiring, training, performance, and development; monitors operating results, inventory, expenses, cash controls, and store presentation; and provides customer-service leadership. The role also involves completing required paperwork and documentation and regularly opening and closing the store in person.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • Frequent walking and standing, bending, stooping, and kneeling; frequent handling of merchandise and equipment.
  • Ability to frequently and properly lift up to 40 pounds and occasionally lift up to 55 pounds.
  • Ability to climb occasionally using a ladder.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related travel.
  • High school diploma or equivalent is strongly preferred.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, train, and retain qualified employees; ensure the store is properly staffed and compliant with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps through solutions or counseling, recommend pay rates and advancement, and manage discipline up to and including termination.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, and presentation according to company processes and practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer-service leadership and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide own transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service