Store Manager - Peninsula Area

Peet's Coffee•Millbrae, CA
•$69,888 - $79,560

About The Position

Peet’s Coffee is seeking a Store Manager to lead a team and oversee store performance. The role focuses on delivering outstanding customer service, driving sales and financial results, maintaining high operational standards, and fostering a positive, accountable, and growth-oriented team culture. The Store Manager recruits, trains, coaches, and develops employees; manages store operations, inventory, cash handling, and staffing; and supports a welcoming customer experience. The position requires open availability and 40 hours of work per week, with schedules that may include early mornings, evenings, nights, weekends, and holidays. The stated pay range is $33.60–$38.25 per hour, equivalent to $69,888–$79,560 annually based on a 40-hour work week. The specific wage depends on factors such as experience, skills, geographic location, and market conditions.

Requirements

  • At least 3 years of management or supervisory experience within the service or food industry, or equivalent related experience and training in a related industry.
  • Maintain open availability and follow management scheduling guidelines while working 40 hours per week.
  • Ability to work a variety of hours and schedules to support business needs, including early mornings, evenings, weekends, nights, and/or holidays.
  • Must comply with Peet’s Employment of Minors policies and supervise and work with and among minors.
  • Must be legally eligible to work in the country where the job is located.
  • Must be at least 18 years old.
  • Must be able to perform various physical tasks during the work shift; details are referenced in the complete job description.

Responsibilities

  • Lead and inspire a team to foster accountability, growth, and high performance, delivering outstanding service, driving sales, and achieving financial goals.
  • Execute business plans, manage inventory and cash handling, and analyze reporting to identify opportunities for growth and cost control.
  • Build trust, recognize achievements, and encourage open communication, engagement, and collaboration to support employee retention.
  • Recruit, train, and develop a high-performing team, providing ongoing coaching, feedback, and performance management.
  • Maintain high standards of coffeebar operations, including cleanliness, organization, product quality, staffing, and compliance with safety and labor laws.
  • Use Peet’s tools to schedule, deploy, and manage staffing to meet productivity, speed, and service goals.
  • Apply sound judgment, change management, problem-solving, and de-escalation skills in a fast-paced work environment.

Benefits

  • Monthly performance-based bonus program eligibility.
  • 401(k) with generous matching.
  • Medical, dental, and vision benefit options.
  • Employee Assistance Program and resources.
  • Paid vacation and holidays.
  • Free coffee and tea beverages and fresh baked goods.
  • Employee discount.
  • Tuition scholarship opportunities with Oregon State University E Campus.
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