Corporate Store Area Manager

Wills Group, Inc•La Plata, MD

13d•$115,000 - $145,000

About The Position

The Corporate Store Area Manager is a field operations role responsible for site-level operations at Dash In corporate locations within a designated market. The role oversees an average of five corporate stores, with an estimated 80–90% of time spent in stores. Travel within the market and to headquarters is required; the ideal candidate resides within one hour of the market. Responsibilities include ensuring stores meet or exceed Dash In brand standards, are appropriately staffed, and improve sales and financial performance. The role also oversees recruiting, Store Manager development, and succession planning within the store group. The position requires an in-depth understanding of Dash In operations, food service preparation and delivery, ordering, company processes and procedures, profit and loss management, sales growth, and other store functions. It collaborates with Retail Area Managers and Category Management teams and reports to the Regional Operations Senior Manager. Success is measured by corporate store sales and financial results, Store Manager and team development, and brand standards, assessed through third-party mystery shops, internal audits, food production times, in-stock position, and other measures. The role leads teams in delivering the customer experience. This is a field-based position involving travel among multiple units within one region. Periodic work outside core business hours and occasional overnight travel may be required for training, conferences, or other events. Personal vehicle use is required for store travel, with mileage and/or vehicle reimbursement programs available. Wills Group is an equal opportunity employer and provides reasonable accommodations in accordance with the ADA.

Requirements

At least 5 years of experience in food service and/or retail in a Store Manager or Multi-Unit Manager role.
Experience managing and analyzing P&L statements.
Demonstrated experience developing and leading a team.
High school diploma.
Retail operational proficiency and business acumen.
Strong collaboration, communication, and interpersonal skills.
Computer skills using the Microsoft Office 365 software suite.
Ability to coach, teach, and develop others.
Comfort presenting to a team and motivating others.
Analytical capability, attention to detail, and follow-through.
Authorization to work in the U.S.; visa sponsorship and C2C opportunities are not available.
Willingness to submit to pre-employment background, credit, and driving record checks in accordance with applicable laws.
Valid driver’s license and ability to maintain a clean driving record.
Ability to use a personal vehicle for travel to stores.

Nice To Haves

Convenience store experience.
Associate’s or bachelor’s degree in Business Management or a similar field.

Responsibilities

Lead store teams in delivering outstanding customer experiences and meeting Dash In brand standards, including cleanliness, stocking, safety, employee engagement, and quality, timely food execution.
Meet or exceed corporate stores’ financial plans and goals by driving sales, achieving category margins, controlling labor and variable expenses, and minimizing inventory and cash losses.
Develop Store Managers into effective leaders who foster a positive store culture and efficient, consistent operations.
Review operational reports regularly, conduct in-depth monthly P&L reviews, and develop improvement plans based on actual results.
Ensure Store Managers maintain appropriately staffed stores with trained associates, partnering with Recruiting and Learning departments as needed.
Ensure compliance with corporate policies for cigarette and alcohol sales, cash and inventory management, daily paperwork, and other store operations; proactively address store-related issues and provide ongoing feedback to the supervisor.

Benefits

Employer 401(k) match, currently at 7%.
Health savings plan and financial planning.
Health, vision, and dental plans, including coverage options for pets.
Vacation, sick, personal, community engagement, and parental leave.
Hybrid and flexible work environment.
Employee Assistance Program.
Travel assistance and family life planning.
Discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.
100% tuition reimbursement.
Development programs and certificate program assistance, up to 100% employer-paid.
Competitive salary matched to the DC Metro area.
Mileage reimbursement and/or vehicle reimbursement programs for work-related travel.
Travel accommodations and/or expense reimbursement for approved travel.