Store Manager

Scooters Coffee (Sacred Grounds Inc)•Rock Valley, IA

About The Position

The Store Manager is responsible for staffing, sales, and operations at a Scooter’s Coffee location. This role builds and leads a friendly, service-oriented barista team, establishes a high-energy work pace, drives sales, increases profitability, and demonstrates an engaged management style. The position works with a Scooter’s Coffee franchisee. If hired, the franchisee will be the sole employer and independently determines employment terms, including wages and benefits, which may vary by franchisee.

Requirements

  • Ability to effectively teach and lead others.
  • Excellent communication and interpersonal skills.
  • Passion for working with people.
  • Energetic, fast-paced, and flexible work style.
  • Ability to work cooperatively in a team environment.
  • Strong problem-solving, multitasking, and administrative skills.
  • Ability to anticipate and respond to customer needs.
  • At least 2 years of supervisory experience in a restaurant or retail environment.

Responsibilities

  • Ensure a consistent, quality customer experience through proper staffing and execution of brand beverage recipes and techniques.
  • Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment.
  • Interview, hire, train, and develop staff to meet company standards for customer experience and operations.
  • Provide ongoing performance feedback and development, identify individual motivation factors, and give clear, constructive feedback to reinforce or improve performance.
  • Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across operating hours.
  • Contribute to store profitability by identifying opportunities to increase sales and managing expenses.
  • Encourage and ensure full team participation in setting store goals and developing action plans to achieve them.
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