Store Manager - West Palm Beach

Kurt Geiger•Riviera Beach, FL

4d•Onsite

About The Position

Kurt Geiger is an inclusive, creative footwear and accessories brand with a London heritage. The Store Manager leads the West Palm Beach store, delivering excellent customer service and maintaining store standards while managing operations, commercial performance, and the store team. The role includes developing and motivating employees, recruiting and scheduling, monitoring targets and KPIs, and coordinating with Head Office and recruitment teams. The Store Manager also oversees sales transactions, cash handling, inventory and stockroom organization, replenishment, store opening and closing, and health and safety. The position requires weekend and evening availability and the ability to work in a busy retail environment, stand for extended periods, perform repetitive activities, lift more than 50 pounds, and use ladders or a stepping stool.

Requirements

Highly motivated.
Interest in fashion.
Target driven.
Customer service experience; retail experience preferred.
Ability to interact with customers in a loud, often busy environment.
Ability to stand for long periods and engage in repetitive activities.
Ability to lift in excess of 50 pounds.
Ability to climb ladders and use a stepping stool.
Flexible to work weekends and evenings.
Must be eligible to work in the US.
Proficient in written and spoken English.

Nice To Haves

Retail experience is preferred.

Responsibilities

Provide friendly, professional customer service and engage customers to understand their needs and recommend products.
Stay informed about products, trends, and promotions.
Work toward the store's visual merchandising guidelines and maintain store standards, including the back-of-house.
Train, develop, motivate, and manage the performance of team members, including holding regular one-to-one meetings.
Maintain and monitor store operations, including back-of-house activities, and communicate daily needs to the management team.
Liaise with Head Office teams regarding business updates.
Set targets and monitor KPIs for team members.
Recruit for the store and liaise with the global recruitment team.
Make commercial suggestions for the store and obtain approval from senior stakeholders.
Model the brand and maintain personal presentation standards and those of the team.
Maintain store health and safety regulations.
Plan monthly team schedules.
Ensure products have accurate tags, pricing, and product information.
Process transactions accurately using the point-of-sale system and handle cash, credit cards, and other payment methods.
Open and close the store and set up the cash register.
Support inventory management and stockroom organization.
Replenish the shop floor as needed.