Assistant Store Manager - West Palm Beach

Kurt Geiger•Riviera Beach, FL

About The Position

Kurt Geiger is an inclusive, creative footwear and accessories brand inspired by London’s energy, diversity, and creativity. The company’s in-house designers have created distinctive designs from its London headquarters for more than fifty years. The rainbow is the brand’s signature, representing its positive energy, community, and individual expression. The Assistant Store Manager supports the Store Manager in leading store operations and the team. The role combines customer service, sales and KPI performance, visual merchandising, team development, stock and inventory support, and maintaining store standards. The Assistant Store Manager also helps with recruitment, communicates with Head Office in the Store Manager’s absence, and handles opening and closing duties.

Requirements

Highly motivated.
Interest in fashion.
Target-driven.
Customer service or retail experience preferred.
Ability to interact with customers in a loud and often busy environment.
Ability to stand for long periods and engage in repetitive activities.
Ability to lift more than 50 pounds.
Ability to climb ladders and use a stepping stool.
Flexibility to work weekends and evenings.
Must be eligible to work in the United States.
Proficient in spoken and written English.

Nice To Haves

Experience in customer service or retail is preferred.

Responsibilities

Greet and assist customers in a friendly, professional manner and provide excellent customer service.
Engage with customers to understand their needs and offer product recommendations.
Stay informed about products, trends, and promotions to provide current information to customers.
Work toward the store’s visual merchandising guidelines.
Train and develop team members.
Maintain store standards, including in the back-of-house.
Maintain and monitor store operations, including back-of-house operations.
Liaise with Head Office teams about business updates when the Store Manager is absent.
Monitor the team’s KPIs daily.
Motivate and drive the team.
Support the Store Manager with store recruitment.
Model the brand and maintain personal presentation standards, and those of the team.
Ensure compliance with store health and safety regulations.
Ensure products are correctly tagged with accurate pricing and product information.
Process transactions accurately and efficiently using the point-of-sale system, including handling cash, credit cards, and other forms of payment.
Open and close the store and set up the cash register.
Support inventory management and stockroom organization.
Replenish the shop floor as needed.
Communicate the store’s and team’s daily needs to the Store Manager.
Hold regular one-to-one meetings with team members to manage and maintain performance.