Store Manager - West Palm Beach

Kurt Geiger•Riviera Beach, FL

5d•Onsite

About The Position

Kurt Geiger is an inclusive, creative footwear and accessories brand inspired by London’s energy, diversity, and creativity. The Store Manager leads store operations and the team in West Palm Beach, providing excellent customer service and representing the brand. The role includes developing and motivating employees, setting and monitoring targets and KPIs, maintaining store and visual merchandising standards, managing recruitment and schedules, and coordinating with Head Office and other business teams. The Store Manager also supports sales-floor and stockroom activities, inventory, transactions, store opening and closing, and health and safety compliance. The role requires customer service or retail experience, an interest in fashion, flexibility to work evenings and weekends, and eligibility to work in the US.

Requirements

Experience in customer service; retail experience preferred.
Highly motivated and target driven.
Interest in fashion.
Eligible to work in the US.
Proficient in written and spoken English.
Flexible to work weekends and evenings.
Able to interact with customers in a loud and often busy environment.
Able to stand for long periods and perform repetitive activities.
Able to lift more than 50 pounds.
Able to climb ladders and use a stepping stool.

Responsibilities

Provide friendly, professional customer service and engage customers to understand their needs and recommend products.
Stay informed about products, trends, and promotions.
Work toward the store’s visual merchandising guidelines and maintain standards throughout the store, including the back of house.
Train, develop, motivate, and drive team members; hold regular one-to-one meetings to manage performance.
Maintain and monitor store operations, including back-of-house operations, and communicate daily needs with the management team.
Liaise with Head Office teams regarding business updates.
Set targets and monitor team members’ KPIs.
Recruit for the store and liaise with the global recruitment team.
Make commercial suggestions for the store and obtain approval from senior stakeholders.
Model brand standards and maintain personal presentation standards for oneself and the team.
Maintain store health and safety regulations.
Plan monthly team schedules.
Ensure products are accurately tagged with pricing and product information.
Process transactions accurately using the point-of-sale system, handling cash, credit cards, and other payment methods.
Open and close the store and set up the cash register.
Support inventory management and stockroom organization.
Replenish the shop floor as needed.