Assistant Manager West Palm Beach Outlet

Knitwell Group•West Palm Beach, FL
•Onsite

About The Position

As Assistant Manager at Ann Taylor, you support the customer experience and help shape a strong store culture for associates. As a store leader, you nurture relationships with customers and associates while promoting an inclusive, customer-focused environment. You work on the sales floor, coach associates, support talent development, and use technology and reporting to deliver seamless omnichannel service and operational excellence. The role is based at the Palm Beach Outlets store in West Palm Beach, Florida, and is listed as regular, full-time employment. Ann Taylor describes its culture as centered on empowering employees and providing tools, benefits, and opportunities to expand skills and advance.

Requirements

  • At least 1 year of retail management experience is preferred.
  • Bring a hospitality mindset when connecting with customers and associates.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Strong business acumen and ability to implement action plans to drive results.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • At least 1 year of retail management experience.

Responsibilities

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Lead on the sales floor and model brand behaviors to engage and assist customers.
  • Inspire, educate, and coach associates to use brand behaviors to create genuine customer connections.
  • Create an inclusive store environment where associates feel welcome and engaged.
  • Use technology to provide customers with a seamless omnichannel shopping experience.
  • Support the Store Manager in recruiting, hiring, and developing talent.
  • Use tools and reporting to drive operational excellence and financial discipline.
  • Build productive relationships by listening, sharing ideas, and supporting the team.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid time off and holidays.
  • Opportunities for monthly bonuses.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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