Store Manager

Pandora • Noblesville, IN

7d • $55,000 - $69,000

About The Position

The Store Manager is responsible for representing Pandora’s brand, culture, and products while delivering exceptional customer experiences and driving store sales. The role spends time on the sales floor engaging with customers and works alongside and leads Assistant Store Managers, Sales Leads, and Sales Associates. The Store Manager coaches and develops the sales team, supports hiring and succession planning, and oversees talent, brand presentation, store operations, and fan experience. The position also partners with the Divisional Sales Manager and Human Resource team on performance issues and policy violations.

Requirements

• At least 3–5 years of experience as a Store Manager in a high-performance selling environment.
• Strong written and verbal communication skills.
• Ability to connect and communicate with people at all levels of the organization.
• Business acumen and analytical thinking, with the ability to deliver positive results.
• Skill in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
• At least 18 years of age and able to provide proof of identity and eligibility to work.
• Flexible availability that includes nights, weekends, and holidays.
• Ability to stand for extended periods, lift 50+ pounds, and arrive at work on time.

Responsibilities

• Represent and embrace Pandora’s brand and store culture, serving as a brand ambassador.
• Drive individual and store sales goals by building genuine connections with customers.
• Exceed commercial targets and key performance indicators (KPIs).
• Deliver excellent customer experiences through product knowledge and brand loyalty.
• Coach, inspire, and manage the sales team; provide real-time feedback and guidance and foster accountability for individual and store performance.
• Build lasting customer relationships beyond individual transactions.
• Recruit talent for seasonal and core roles, including Assistant Store Managers, Sales Associates, and Sales Leads; support retention, development, succession planning, and internal mobility.
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve performance issues and policy violations.
• Ensure timely implementation of visual merchandising directives and efficient operational processes.
• Support continuous talent development.
• Perform all other duties as assigned.

Benefits

• Base compensation plus bonus
• 401(k) plan
• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability coverage
• Basic life and AD&D insurance
• Anniversary gift cards
• Product discounts
• Learning and development programs
• Continuous feedback
• LinkedIn Learning
• Tuition reimbursement
• Paid time off, including vacation, personal, sick, birthday, and celebration days
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed