Store Manager

Par Mar Stores•White Sulphur Springs, WV

About The Position

The Store Manager is responsible for managing the entire store operation, exceeding goals and expectations, and providing quality customer service. As the primary person responsible for the store, the manager provides support and guidance to employees and maximizes profitability by managing controllable expenses, brand standards, and compliance. The role includes staffing, training, and supervising employees; maintaining inventory, cash controls, security, and safe store conditions; resolving customer issues; and completing routine reports. Work schedules are 40–45 hours per week for hourly managers and 48 hours per week for salaried managers. The manager must be available to work all shifts, weekends, and holidays and to respond 24/7.

Requirements

Preferably at least one year of retail experience; candidates should be ready to advance their careers.
Strong people-oriented leadership skills.
Excellent written and oral communication skills.
Customer service skills.
Valid state driver’s license and a reliable, insured vehicle.
Prior knowledge of food handling and safety guidelines.
Ability to ensure compliance with company policies and procedures.
Ability to use store computer applications.
Availability to work all shifts, weekends, and holidays.
Availability to respond 24/7.
Ability to traverse all parts of the store quickly.
Ability to stand for prolonged periods on a hard-surfaced floor.
Ability to lift, push, and pull up to 40 pounds at a time.
Expected to wear a uniform and name tag.

Nice To Haves

High school diploma or equivalent preferred.
Previous retail management experience preferred.

Responsibilities

Provide leadership to the store and its employees.
Support organizational financial performance and store profitability.
Manage inventory from all suppliers and keep offerings properly stocked.
Follow cash management procedures.
Maintain security measures to protect merchandise and cash.
Ensure store conditions are safe and report and document customer and employee incidents in a timely manner.
Staff the store to meet business demands; train and supervise employees regularly; and consult with District Supervisors and Human Resources on final decisions.
Ensure employees follow company policies and procedures in the Employee Handbook and Policy Manual.
Provide a pleasant customer environment and resolve customer issues promptly.
Maintain a clean and safe environment for customers and employees.
Complete daily, weekly, and monthly reports in a timely manner.