Store Manager

Harbor Freight•Clinton, NC

About The Position

Store Managers lead teams to maximize store financial output through talent optimization, operational execution, and delivery of a rewarding customer experience. They act with urgency, pursue results, and build high-performance teams that execute with excellence. The anticipated salary range is $70,000–$88,320, depending on location, knowledge, skills, education, and experience. The position is also eligible for a quarterly bonus. The role includes maximizing profitability, optimizing talent, ensuring operational execution, and delivering a positive customer experience. Store Managers are expected to drive sales, manage payroll and expenses, maintain a results-driven environment, execute special events, ensure policy and procedure compliance, recruit and develop talent, manage performance and scheduling, and maintain a friendly, stocked, accurately priced, neat, clean, and organized store. Successful Store Managers drive results using data and action plans, build and develop high-performance teams, solve problems, manage and measure work, demonstrate managerial courage, and focus on internal and external customers. They communicate respectfully and effectively and understand how operational execution affects the customer experience.

Responsibilities

  • Drive sales to exceed financial goals.
  • Manage payroll and control expenses.
  • Foster a results-driven store environment.
  • Successfully execute special events.
  • Prioritize workload and validate execution of standard operating procedures.
  • Ensure compliance with company policies and demonstrate expertise in operational processes.
  • Acquire high-quality talent.
  • Train and develop associates and manage performance.
  • Effectively staff and schedule the store.
  • Create a team atmosphere.
  • Ensure a friendly customer environment.
  • Ensure items are in stock and priced correctly.
  • Maintain a neat, clean, and organized store.
  • Use data to set priorities and translate goals into action plans.
  • Manage internal and external communications.
  • Assign responsibility for tasks and decisions, set measurable objectives, monitor progress and results, and provide feedback.
  • Provide timely, direct, complete, and actionable positive and corrective feedback.
  • Build and maintain relationships with customers and associates through respectful and effective communication.
  • Teach how operational execution directly affects the customer experience.

Benefits

  • Quarterly bonus
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) plan for eligible associates
  • Paid time off up to 200 hours per year, inclusive of PTO, floating holidays, and paid holidays
  • Paid sick time up to 80 hours per year unless otherwise required by law
  • Respectful schedules during operating hours of 6am–10pm
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