Store Manager

GNC Holdings•Brockton, MA

About The Position

GNC is seeking a full-time hourly Store Manager to lead, coach, and support a team in providing customers with exceptional service and guidance. The Store Manager oversees daily store operations, business performance, and product management; ensures the team has the tools to succeed; and represents the GNC brand through product knowledge and promotion of its “Live Well” message. The role supports the total shopping experience through visual and operational execution, current sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.

Requirements

  • Ability to perform each essential duty satisfactorily.
  • Ability to stand or walk for up to eight hours a day.
  • Frequent reaching, bending, and twisting below the waist and above the shoulders; repetitive hand-to-finger motions; and reaching with hands and arms.
  • Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, especially in stockroom areas.
  • Use a computer for up to 60% of the workday.

Responsibilities

  • Lead, coach, and support store employees in providing exceptional customer service and guidance.
  • Oversee daily store operations, business performance, and product management.
  • Ensure products are merchandised according to GNC standards and are easy for customers to see and buy.
  • Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that lead to sales and repeat business.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
  • Work five days and forty hours per week, following the schedule requirements for the store's location, including applicable nights, weekends, Sundays, lunch hours, and holidays when the store is open.

Benefits

  • Eligible Distribution Center team members may earn performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards. This incentive opportunity is described for Distribution Center team members, not specifically for this Store Manager role.
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