Store Manager

Circle K • Terrell, TX

6d • Onsite

About The Position

The Store Manager leads store operations, directly supervising two or more full-time employees. The role is responsible for staffing, training, scheduling, customer service, store presentation, safety, communications, merchandise, and financial performance. The Store Manager develops action plans to meet store objectives, maintains required records and reports, and ensures employees follow company standards. The position requires at least 50 hours per week, with work across shifts and on weekends and holidays. Approximately 95% of work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage.

Requirements

• High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage functions described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer, or acquire the skills needed to use one for reports, inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions of the position and work in the stated conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.
• Ability to work a minimum of 50 hours per week.
• Ability to work alone, with minimum direction and periodic supervision.
• Ability to stand and/or walk for an entire shift and to grasp, reach, and manipulate objects throughout the shift.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to push or pull with arms using up to 20 pounds of force.
• Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
• Ability to operate a cash register and/or computer keyboard and communicate orally.
• Ability to work in cold or warm temperature extremes, including occasional exposure to a walk-in cooler or freezer and outdoor conditions.
• Ability to tolerate occasional noise and, if required, climb a ladder to store or retrieve materials or place and remove signs.

Responsibilities

• Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
• Recruit, hire, train, counsel, mentor, motivate, and manage employees using non-discriminatory practices.
• Assign tasks and maintain a clean, stocked, organized, and well-kept store in accordance with company standards.
• Schedule employees according to company guidelines and business needs to maximize customer service and maintain the store image.
• Maintain a professional and supportive image among employees and supervisors.
• Develop positive and professional relationships with suppliers.
• Promote excellent customer service and resolve customer complaints promptly and professionally.
• Maintain regular, predictable onsite attendance and promote a safe, positive image in the neighboring community.
• Complete timely performance appraisals and check-ins in Workday, including 30- and 60-day check-ins, 90-day reviews, 12-month reviews, and anniversary check-ins.
• Train employees on customer service, store image, marketing execution, safety, cash awareness, and company expectations; ensure required training is completed on time.
• Ensure employees receive timely communications and establish ongoing communication meetings with store employees and the District Manager.
• Evaluate store needs and develop action plans to meet objectives.
• Organize and maintain store files and manuals, and ensure required and requested reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced.
• Ensure required employment-related posters and signs are readily accessible to employees.
• Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines and manage merchandise margins.
• Safeguard and account for money received and disbursed, and perform financial analysis to maximize sales and net profits.
• Notify the District Manager of sales, cash, inventory, or operating discrepancies.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED