Store Manager

Circle K•San Antonio, TX

8d•Onsite

About The Position

The Store Manager leads and manages store operations and employees to meet company standards for customer service, site image, safety, and financial performance. The role includes recruiting, hiring, training, scheduling, supervising, and evaluating employees; managing merchandise, inventory, reports, and store records; maintaining supplier and community relationships; and analyzing sales, expenses, budgets, and profit and loss performance. The manager works with minimal direction and supervision and performs other duties as assigned. The position is based at 6910 S Flores St, San Antonio, Texas 78221. Work is primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The manager may occasionally encounter cold temperatures while overseeing work in a walk-in cooler or freezer, as well as occasional noise.

Requirements

Ability to perform the essential duties and work under the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver's license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.

Nice To Haves

High school diploma or GED preferred.
Experience in retail sales preferred.

Responsibilities

Recruit, hire, train, supervise, and support employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and maintained according to company standards.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop professional relationships with suppliers and resolve customer complaints promptly and professionally.
Promote a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees on customer service, site image, marketing execution, and safety procedures, and promote safety awareness.
Ensure employees receive communications in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, and perform other financial analysis needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.