Store Manager

Five Below•Canal Winchester, OH

13d•$50,000 - $63,125•Onsite

About The Position

The Store Manager leads the store from the sales floor and is responsible for creating an engaging customer experience while balancing store operations, team development, and sales results. The role includes coaching and developing associates, maintaining store execution, managing labor to business needs and budget, modeling selling behaviors, and building a positive, high-performing team culture. The Store Manager adapts quickly to changing priorities and takes accountability for outcomes. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The position requires active movement throughout the sales floor and stockroom, real-time coaching, and structured planning for development check-ins, coaching conversations, labor and volume, and use of company resources and programs. The role requires a high school diploma or equivalent, at least 18 years of age, and management and leadership experience. The posting lists 5–10+ years of leadership experience among qualifications and separately lists a minimum of 3 years of management experience as preferred. Store or large-department management experience is required as experience, with retail preferred but not required. The position offers a salary range of $50,000 to $63,125, with bonus opportunities tied to store success.

Requirements

High school graduate or equivalent.
Must be at least 18 years old and able to perform essential job functions in compliance with applicable federal, state, and local laws.
5–10+ years of leadership experience leading teams and delivering results.
Minimum 3 years of management experience preferred.
Experience managing a store or large department; retail experience preferred but not required.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to operate a computer, printer, cash register, ladders, pallet jacks, and handheld devices.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to a height of 5–10 feet.
Must remain in a stationary, upright position for 80% of the time.
Ability to frequently move around the sales floor and stockroom, communicate and exchange accurate information, and identify and discern email and printed instructions.
Ability to frequently position oneself to kneel, bend, twist, and stoop, and occasionally ascend and descend ladders.

Nice To Haves

Promotion from assistant or co-manager roles is a big plus.
Retail experience is preferred.

Responsibilities

Lead the store from the sales floor and serve as its visible face, voice, and pace.
Coach, develop, provide feedback to, and recognize associates.
Maintain operational execution, including freight flow, store zones, and clear priorities.
Manage labor by flexing staffing to business needs and staying within budget.
Drive sales by modeling selling behaviors and guiding the team in customer interactions.
Create a positive, fun, high-performing team culture.
Adapt to changing conditions and priorities.
Demonstrate integrity and accountability for outcomes.
Plan and conduct development check-ins and coaching conversations.
Plan labor and volume and use company resources and programs.
Direct associates and assist customers across the sales floor; retrieve and put away merchandise in the stockroom.
Meet store performance expectations for sales, labor, customer satisfaction, scorecard results, team development and retention, and operational execution and compliance.