Store Manager

GNC Holdings•Coralville, IA

About The Position

GNC is seeking a full-time hourly supervisory Store Manager to lead a team and support customers in pursuing health and wellness goals. The role combines customer service and product guidance with responsibility for store operations, business performance, merchandising, and team development. The Store Manager represents GNC and its “Live Well” message, provides expert product knowledge, and helps create a shopping experience that supports sales and repeat business. Store Managers work five days and 40 hours per week. Schedules vary by store location and include evenings, weekends, and major U.S. holidays when the store is open. Mall and strip-center managers have specific evening and weekend shifts; downtown managers work weekday lunch hours and, if applicable, an evening shift. Mall and strip-center managers are not required to work the same schedule as downtown managers. Reasonable accommodations may be made for qualified individuals with disabilities to perform essential functions.

Requirements

  • Ability to perform each essential duty satisfactorily.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, and twist below the waist and above the shoulders; use repetitive hand-to-finger motions; and reach with hands and arms.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds; and climb ladders.
  • Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stockroom areas.
  • Ability to use a computer for up to 60% of the workday.
  • Work five days and 40 hours per week, with schedule requirements that depend on store location; work major U.S. holidays when the store is open.

Responsibilities

  • Lead, coach, and support the team in delivering exceptional customer service and guidance.
  • Oversee daily store operations, business performance, and product management.
  • Represent the GNC brand by providing product knowledge and promoting the “Live Well” message.
  • Ensure products are merchandised according to GNC standards and are easy for customers to see and buy.
  • Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams; provide ongoing performance feedback; and recruit, hire, and manage employee performance.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
  • Work the schedule applicable to the store location, including required evenings, weekends, and major U.S. holidays when the store is open.

Benefits

  • Eligible Distribution Center team members who consistently exceed productivity expectations while maintaining quality and safety standards may earn performance-based incentive pay. This incentive information is stated for Distribution Center team members, not specifically for the Store Manager role.
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