Store Manager - Scottsdale Quarter

Pandora • Scottsdale, AZ

2d • $58,500 - $73,100

About The Position

The Store Manager leads a Pandora retail store and serves as a brand ambassador, immersing themselves in the company’s brand, culture, and products while delivering exceptional customer experiences. The role combines time on the sales floor and customer engagement with responsibility for sales, store performance, and leading Assistant Store Managers, Sales Leads, and Sales Associates.

The Store Manager coaches and develops the team, builds customer loyalty, recruits and retains talent, and oversees store operations, visual merchandising, and fan experience. The position requires a flexible schedule that includes nights, weekends, and holidays. Applicants must complete an assessment emailed after submitting an application.

Requirements

• At least 3–5 years of experience as a Store Manager in a high-performance selling environment.
• Strong written and verbal communication skills.
• Ability to connect with people at all levels of the organization and engage an audience.
• Business acumen and analytical thinking that support positive results.
• Experience recruiting, retaining, and developing teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail point-of-sale systems.
• At least 18 years old and able to provide proof of identity and eligibility to work.
• Ability to work a flexible schedule that includes nights, weekends, and holidays.
• Ability to stand for extended periods, lift more than 50 pounds, and arrive at work on time.

Responsibilities

• Engage customers on the sales floor and deliver exceptional shopping experiences.
• Drive individual and store sales goals, commercial targets, and key performance indicators.
• Build product knowledge and brand loyalty through memorable customer interactions.
• Coach, inspire, and develop the sales team; provide real-time feedback and guidance on KPI performance.
• Recruit, retain, and develop talent, including Assistant Store Managers, Sales Associates, and Sales Leads; support succession planning and internal mobility.
• Partner with the Divisional Sales Manager and Human Resources team to identify and resolve performance issues and policy violations.
• Implement visual merchandising directives on time and maintain efficient operational processes.
• Support continuous talent development and a strong store culture.
• Perform other duties as assigned.

Benefits

• Base pay plus bonus compensation.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Short- and long-term disability coverage.
• Basic life and AD&D insurance.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
• Paid time off including vacation, personal, sick, birthday, and celebration days, plus paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed