Assistant Store Manager, Scottsdale

Hill House Home•Scottsdale, AZ

2d•$25 - $27•Onsite

About The Position

Hill House is seeking an Assistant Store Manager to support the retail team at its Scottsdale, Arizona store. The role supports the Store Manager with daily operations and client experience, while serving as a brand ambassador and helping ensure the overall success of the store. This is a full-time position with a retail schedule that includes weekends. The Assistant Store Manager helps drive sales and service, develop and retain clients, maintain operational and visual merchandising standards, manage inventory, and supervise and develop retail staff. The role requires flexibility to work retail hours, including evenings, weekends, and holidays. Hill House Home is a digital-first lifestyle brand offering bedding, bath, baby products, accessories, and apparel. The company describes itself as committed to building a diverse team and fostering an inclusive culture, and states that it is an equal opportunity employer.

Requirements

At least 3 years of supervisory experience in the retail industry.
Experience working in a fast-paced environment with strong attention to detail.
Self-motivated, with exceptional communication skills and a motivational attitude.
Strong collaboration skills and sound decision-making abilities in high-pressure situations.
Flexibility and initiative, with an openness to learning and advocacy.
Positive attitude and ability to represent the Hill House Home brand.
Lived experience with people from different backgrounds and diverse teams.
Flexibility to work retail hours, including evenings, weekends, and holidays.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Lead by example on the sales floor by engaging with clients, providing high-quality service, and meeting client experience goals.
Help set and achieve sales targets and implement strategies to drive sales.
Support client satisfaction and implement CRM initiatives to retain and develop high-potential clients.
Collaborate with the Store Manager on client retention and acquisition goals, and help associates meet client-capture and client-rapport goals.
Assist the Store Manager with overall store operations, including adherence to policies and procedures and maintaining operational and visual merchandising standards.
Support inventory control by monitoring stock levels, receiving deliveries, and managing restocking procedures.
Delegate tasks, set goals, and monitor progress.
Ensure compliance with company policies, including cash handling, register procedures, brand standards, styling, and language.
Supervise, train, and motivate retail staff, fostering a positive and productive work environment.
Assist with scheduling shifts as needed.
Partner with the Store Manager on performance reviews and disciplinary issues.