Store Manager

J. Jill•McLean, VA

10d

About The Position

J.Jill is seeking a collaborative, customer-focused Store Manager with an entrepreneurial spirit to drive a profitable business and inspire the team through communication and coaching. The Store Manager is expected to be a product expert and create meaningful, authentic customer experiences in the store and community while embracing J.Jill’s inclusive culture. The role includes leading and developing a diverse team, building customer relationships and local brand presence, analyzing sales trends, and implementing strategies to meet or exceed store goals. The Store Manager also oversees daily operations, inventory, and visual merchandising standards. The position requires a flexible schedule, including weekends, evenings, and holidays, and involves extensive physical activity in the store. J.Jill is an equal opportunity employer committed to an inclusive, professional workplace free from discrimination and harassment. Reasonable accommodations are available to qualified individuals in accordance with applicable laws.

Requirements

At least 1 year of experience in a leadership role.
Proven ability to lead, inspire, and develop high-performing teams.
Strong customer service skills and ability to build lasting relationships.
Experience analyzing business trends and executing action plans.
Passion for fashion, styling, and merchandising.
Excellent communication skills and confidence managing ambiguity.
Availability to work a flexible schedule, including weekends, evenings, and holidays.
Ability to perform the physical requirements of the role, including lifting and carrying up to 30 pounds and team lifting when needed.

Nice To Haves

4 or more years of Women’s Specialty Retail experience preferred.

Responsibilities

Model strong customer service and develop lasting customer relationships through genuine interactions.
Participate in local outreach, events, and networking to build brand presence.
Hire, develop, and lead a diverse, high-performing team that reflects J.Jill’s values.
Build a collaborative, positive work environment through coaching, clear communication, recognition, and empowerment.
Drive store performance by analyzing sales trends, setting goals, and implementing strategies to meet or exceed targets while providing a seamless shopping experience.
Maintain deep product knowledge and offer personalized styling recommendations to customers.
Oversee daily operations, manage inventory, and maintain visual merchandising standards, including floor sets, in alignment with company guidelines.
Take ownership of store performance and address challenges proactively and with a solution-oriented approach.
Communicate effectively across different organizational levels and adapt messaging to diverse audiences.