Target Optical - Store Manager 2 #4361 Wichita KS

EssilorLuxottica Group•Wichita, KS

11d

About The Position

The Target Optical Store Manager leads a high-performing team to make it simple and fun for guests to see and look great. The manager delivers an outstanding guest experience while meeting the brand’s goals and commitments. This includes coaching team members, directing store operations, developing talent, and maintaining productive relationships with the Target host and, where applicable, the Target Optical doctor.

Requirements

Bachelor’s degree or equivalent experience.
At least 3 years of experience in customer service or retail.
Entrepreneurial approach.
Drive for results.
Critical-thinking skills.
Ability to recruit, select, and develop talent.
Selling skills.
Ability to motivate and influence others.

Nice To Haves

Opticianry license or American Board of Opticianry certification.
At least 3 years of management or supervisory experience.

Responsibilities

Model and coach the Playground Rules, set clear expectations for the store and team members to be Guest Ready, and ensure consistent delivery of an outstanding guest experience.
Orchestrate activity on the sales floor and support guests and team members.
Develop action plans with team members, ensure accountability for commitments, and provide timely developmental feedback.
Create a Simple, Fun and In-style culture; complete annual performance reviews and monthly coaching conversations.
Understand business performance drivers, identify opportunities, and develop improvement plans.
Build a professional relationship with the Target Optical doctor where applicable, meeting regularly to discuss performance and strategies for the doctor and retail business.
Maintain a positive and productive relationship with the Target host, meeting regularly to discuss performance and strategies to grow the retail business.
Recruit high-caliber talent and maintain a bench of potential applicants.
Schedule team members based on business trends, forecasts, host traffic, peak traffic patterns, and business needs; adjust schedules as needed.
Complete weekly payroll and new-hire and personnel-change paperwork.
Manage the store’s shrink percentage and conduct physical inventory twice per year.
Complete the monthly Store Visit Form for review with the RTL and optical team.
Ensure operating policies and procedures are followed, including merchandising, store presentation, and timely, accurate implementation of approved marketing programs and promotions.
Ensure accurate sales transactions and use of sales strategies and resources.