Store Manager

The Vitamin Shoppe•Mesquite, TX

About The Position

The Store Manager leads a sales-focused retail store at The Vitamin Shoppe, building customer loyalty and personalized shopping experiences while driving sales and productivity. The role includes recruiting, developing, and retaining high-performing employees; fostering accountability and continuous education; and supporting company training initiatives. The Store Manager analyzes sales performance, develops plans to grow sales, builds community relationships, and ensures daily store operations meet company standards. The position also requires attending company-sponsored educational conferences as needed and performing additional duties as required.

Requirements

  • Valid driver’s license.
  • Minimum 3–5 years of retail experience.
  • At least 1 year of retail management experience.
  • High school diploma, GED, or equivalent combination of experience.
  • Proven ability to manage staff to exceed sales goals while meeting payroll goals.
  • Proven ability to identify top talent, build teams, and train, develop, and retain employees.
  • Ability to think through complex issues, allocate time, and execute multiple tasks amid changing priorities.
  • Effective communication, organization, and leadership skills.
  • Ability to motivate and influence others through personal actions and examples.
  • Ability to achieve results independently and through others by fostering teamwork and cooperation.
  • Proficiency with retail systems, including POS, scheduling, and inventory, and comfort learning new technology platforms.
  • Ability to remain mobile on the sales floor for extended periods.
  • Passion for the health and wellness industry.
  • Results-oriented leadership and ability to motivate and influence others.
  • Commitment to owning the business and making decisions that support business needs.

Responsibilities

  • Lead a selling culture by building customer loyalty, creating personalized shopping experiences, and fostering lasting customer relationships.
  • Drive top-line sales through floor leadership, merchandising, and customer engagement strategies.
  • Attract, recruit, and retain talent.
  • Promote accountability and ownership through regular coaching and feedback.
  • Develop a high-performing team of Health Enthusiasts who deliver results.
  • Foster continuous education and support company-driven training initiatives.
  • Achieve and exceed daily sales and productivity goals, while developing others to do the same.
  • Focus the team on conversion, units per transaction, average transaction value, and sales per hour.
  • Analyze week-to-date, month-to-date, and year-to-date sales and develop action plans to drive sales.
  • Create community relationships and grassroots events that grow sales.
  • Lead with integrity, take responsibility, and hold the team accountable.
  • Maintain the store, follow loss prevention standards, process receipts promptly, and ensure shelves are stocked and products are priced appropriately.
  • Perform additional duties as required and attend company-sponsored educational conferences as required.

Benefits

  • Generous employee discount.
  • Nationwide gym and insurance discounts.
  • Nationwide pet insurance.
  • Tickets at Work/Working Advantage savings program for hotels, movie tickets, shows, theme parks, and other entertainment.
  • Professional growth opportunities.
  • Medical, dental, and vision coverage for full-time Health Enthusiasts.
  • VS Thrive wellness program for full-time Health Enthusiasts covered under a company medical plan, including quarterly gift cards.
  • Competitive monthly bonus/incentive program.
  • 401(k) retirement plan.
  • Transportation/commuter benefits.
  • Paid time off.
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