Store Manager

Staples Business•Niles, OH

11d

About The Position

The Store Manager provides collaborative and inclusive leadership in a team-oriented retail environment. The role leads the store’s community relationships, merchandise sales, technical services portfolio, print and marketing services, business-to-business network, customer service, and retail operations. The manager develops a consultative, customer-centric environment for small business customers and empowers the team through teaching, coaching, and inspiration. The position is accountable for profitable sales and margins, operational excellence, and overall store leadership.

Requirements

At least 1 year of progressively responsible store management experience in a retail environment as a General Manager or Store Manager.
Store operations experience involving analysis, planning, financial acumen, and driving results.
Experience creating a customer-centric environment and working in consultative sales that provides customers with total solutions.
Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.
Staples does not sponsor applicants for work visas for this position.

Nice To Haves

Bachelor’s degree in Business or a related field.
Ability to engage with the community and network with and support small business customers.

Responsibilities

Ensure the store culture reflects Staples values and its commitment to the community.
Develop a consultative, customer-centric environment for small business customers.
Teach, coach, and inspire the team to learn, grow, and deliver.
Lead merchandise sales, print and marketing services, and retail operations.
Drive profitable sales and margins while reducing variability and improving year-over-year performance.
Hold yourself and the team accountable for flawless execution of operational excellence.
Coach managers and supervisors to create a culture of consultative selling and total solutions.
Provide overall leadership for running a store and take on additional responsibilities as needed or assigned.