Store Manager

Circle K Stores•Euless, TX

4d•Onsite

About The Position

The Store Manager leads the store’s daily operations, employees, customer service, training, communications, planning, and financial performance. The role directly supervises two or more full-time employees and ensures the store is clean, stocked, organized, safely operated, and presented according to company standards. The manager recruits, hires, trains, schedules, evaluates, mentors, and supports employees while maintaining professional relationships with suppliers, customers, the District Manager, and the neighboring community. The Store Manager analyzes sales, expenses, merchandise margins, and profit-and-loss lines; prepares budgets and forecasts; safeguards funds; and addresses discrepancies. The position requires at least 50 hours of work per week, with hours that may include all shifts, weekends, and holidays. Approximately 95% of the work is indoors, though outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage are required. The role may involve working alone, with minimum direction and periodic supervision, and exposure to temperature extremes and occasional noise.

Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials identified in the CSR, LSR, and SA job descriptions.
Ability to supervise and manage functions listed in the CSR, LSR, and SA job descriptions.
Ability to use a computer or acquire the skills to complete and analyze reports and handle inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Ability to have open availability and work a minimum of 50 hours per week, including hours across all shifts, weekends, and holidays.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to stand and/or walk for an entire shift and to work alone.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands throughout the shift; push or pull with arms using up to 20 pounds of force; bend, twist, stoop, kneel, and squat; and reach overhead.
Ability to operate a cash register and/or computer keyboard; climbing a ladder may be required.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors, and to tolerate occasional noise.
Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Nice To Haves

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience.

Responsibilities

Directly supervise two or more full-time employees, including assistant managers, lead representatives, and customer service representatives.
Recruit, hire, train, schedule, counsel, mentor, motivate, and support employees in accordance with company guidelines and non-discrimination practices.
Assign work and maintain a clean, stocked, organized, and well-kept store that meets company standards.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Build positive professional relationships with suppliers and promote a safe, positive image in the neighboring community.
Prepare timely performance appraisals and provide performance-based feedback, including scheduled employee check-ins.
Train employees on customer service, store image, marketing execution, safety, cash awareness, and company expectations; ensure required training is completed on time.
Maintain timely communication with employees and establish ongoing communication meetings with store employees and the District Manager.
Evaluate store needs and develop action plans to meet objectives; organize and maintain store files and manuals.
Ensure required reports are completed accurately and on time, merchandise is stocked, attractively displayed and correctly priced, and required employment posters and signs are accessible.
Analyze daily sales and expenses and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, conduct other necessary financial analysis, and notify the District Manager of sales, cash, inventory, or operating discrepancies.
Provide regular and predictable onsite attendance.
Perform other duties as assigned.