Store Manager

GNC Holdings•Cedar Rapids, IA

About The Position

GNC is seeking a Store Manager who embodies its “Live Well” philosophy and is passionate about health and wellness. The Store Manager leads, coaches, and supports the team in providing exceptional customer service and guidance, oversees store operations and business performance, and represents the GNC brand through expert product knowledge and promotion of the “Live Well” message. This is a full-time hourly supervisory position. The role includes maintaining GNC merchandising standards while making products easy to see and buy, supporting the complete shopping experience, and advancing sales initiatives and customer relationships, including MYGNC Rewards. The Store Manager works to achieve personal sales and productivity goals while helping sales associates reach their potential. Store Managers work five days and 40 hours per week, with schedules that vary by store location and include specified evening, weekend, and holiday shifts.

Requirements

  • Ability to perform each essential duty satisfactorily.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds.
  • Ability to push or pull up to 20 pounds.
  • Ability to climb ladders and reach and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
  • Ability to use a computer for up to 60% of the workday.
  • Must work five days and 40 hours per week and meet the schedule requirements applicable to the store location.

Responsibilities

  • Lead, coach, and support the team in providing exceptional service and guidance to customers.
  • Oversee daily store operations, business performance, and product management.
  • Ensure the team has the tools needed to succeed.
  • Represent the GNC brand by offering expert product knowledge and promoting the “Live Well” message.
  • Ensure products are merchandised according to GNC standards and are easy to see and buy.
  • Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that lead to sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and provide ongoing feedback to store associates about work performance.
  • Recruit, hire, and manage employee performance.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
  • Work the required schedule for the store location, including applicable evenings, weekends, and major U.S. holidays when the store is open.

Benefits

  • Eligible Distribution Center team members who consistently exceed productivity expectations while meeting quality and safety standards may earn performance-based incentive pay.
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