Store Manager

Northdale Oil•Warren, MN

About The Position

Northdale Oil Inc. is a family-owned company focused on serving customers, supporting communities, and caring for employees. The Store Manager oversees day-to-day convenience store operations and helps retain and grow the business by developing strategies to improve customer service, drive sales, and increase profitability. The role is accountable for demonstrating the company’s customer-service culture and forward-thinking mindset. The position manages store employees and staffing, maintains store and brand standards, oversees cash management and inventory controls, and keeps operations within budget while supporting projected profit margins. The manager also coordinates promotions, communicates operational issues to the corporate office, and enforces safety policies and procedures. The listed salary is $23 to $26, depending on experience (DOE). Benefits are available on the first of the month after hire.

Requirements

High school diploma required.
Effective communication skills, including patience and listening skills.
Ability to coach, train, and motivate employees.
Comfort working in a fast-paced environment.
Ability to problem-solve, manage conflict, and multitask.
Strong work ethic.

Nice To Haves

Four or more years of retail management or leadership experience preferred.

Responsibilities

Maintain a high level of customer service.
Hire, train, schedule, and motivate employees.
Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.
Supervise and discipline store employees in accordance with company policy.
Perform, implement, and enforce daily operating procedures to keep the store clean, stocked, organized, and well kept.
Maintain quality brand image standards.
Monitor daily retail gasoline competitors and communicate prices to the corporate office.
Complete daily paperwork in a timely manner.
Manage and be accountable for site cash management, including cash over/short, safe balancing, inventory control, waste, and drive-offs.
Keep operations within the corporate budget and make changes needed to sustain projected profit margins, control expenses, and manage payroll percentage.
Implement monthly promotions and ensure all point-of-sale materials are properly posted.
Communicate merchandising problems, price-change requests, and equipment problems.
Enforce safety policies and procedures and report employee or customer incidents.