Store Manager

TJX•Coon Rapids, MN

11d•Onsite

About The Position

The Store Manager oversees all aspects of HomeGoods store operations to increase sales, control expenses, and minimize shrink and damages. The role leads and develops a large team of Associates and Assistant Managers, builds plans to increase sales, and ensures customers receive a positive shopping experience in a well-presented store. The Store Manager also maintains compliance with company policies and programs, reviews store performance, and communicates priorities and action plans for store initiatives.

Requirements

A minimum of 3–5 years of retail experience as a Store or District Manager in a dynamic, high-volume environment.
Demonstrated success managing and driving significant sales revenue.
Proven ability to manage, develop, and motivate a large team.
Strong interpersonal, communication, and follow-through skills.
Leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
Strong organizational and communication skills, with the ability to mentor and provide feedback.
Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

Oversee store operations, including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
Drive sales, control expenses, and minimize shrink and damages.
Recruit, train, develop, and manage a large team of Associates and Assistant Managers.
Model strong leadership and provide individualized development to Assistant Store Managers to prepare them for promotion to Store Manager positions.
Develop and implement creative plans to increase store sales.
Recommend merchandise mix, inventory levels, and customer demographic considerations to the District Manager.
Provide insights on competition, including pricing, presentation, and customer service.
Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies.
Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
Maintain high standards in customer service and merchandise presentation to support positive customer experiences.
Develop and communicate action plans for store initiatives, including projects, targets, and priorities.