Store Manager

Circle K • Weatherford, TX

6d • Onsite

About The Position

The Store Manager leads store operations and directly supervises two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives. The role is responsible for recruiting, hiring, training, scheduling, coaching, and evaluating employees; maintaining a clean, stocked, organized store; and ensuring customer service, safety, store image, and marketing execution meet company standards.

The Store Manager builds professional relationships with suppliers and customers, addresses customer complaints, communicates regularly with employees and the District Manager, and maintains onsite attendance. The position plans and organizes store activities, ensures reports and records are completed accurately and on time, and manages merchandise presentation, pricing, and required workplace postings.

Financial responsibilities include analyzing sales and expenses, taking steps to maximize sales and net profits, budgeting and forecasting P&L lines, managing merchandise margins, safeguarding and accounting for funds, and reporting sales, cash, inventory, or operating discrepancies to the District Manager. The job requires at least 50 hours per week and may include all shifts, weekends, and holidays. Approximately 95% of work is indoors, with some outdoor duties such as cleaning parking lots, gas pumps, and taking out garbage.

Requirements

• High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage the functions listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer, or acquire the necessary skills, for reports and analysis, inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions of the position and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods.
• Ability to work a minimum of 50 hours per week.
• Ability to lift and carry up to 30 pounds from ground to overhead occasionally and up to 50 pounds from ground to waist occasionally.
• Ability to grasp, reach, and manipulate objects with hands throughout the shift, with eye-hand coordination.
• Ability to push or pull with arms up to 20 pounds; reach overhead; bend and twist at the waist; stoop, kneel, squat, push, and pull.
• Ability to stand and/or walk for an entire shift and work alone.
• Ability to operate a cash register and/or computer keyboard and climb a ladder when needed.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Nice To Haves

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience.

Responsibilities

• Directly supervise the activities of two or more full-time employees.
• Recruit, hire, and train enthusiastic employees to provide excellent customer service.
• Develop, manage, and assign tasks to maintain a clean, stocked, organized, and well-kept store.
• Maintain a professional and supportive image among employees and supervisors.
• Schedule employees according to company guidelines and business needs.
• Use non-discriminatory management practices when hiring, training, counseling, mentoring, motivating, and separating employees.
• Develop positive and professional relationships with suppliers.
• Promote excellent customer service and resolve complaints in a timely, professional manner.
• Maintain regular and predictable onsite attendance and promote a safe, positive image in the neighboring community.
• Prepare timely employee performance appraisals and check-ins in Workday, including 30-day, 60-day, 90-day, 12-month, and anniversary reviews.
• Train employees on customer service, store image, marketing execution, safety procedures, safety awareness, cash awareness, and company expectations.
• Ensure employees complete required training on time.
• Ensure employees receive appropriate communications in a timely manner and hold ongoing communication meetings with store employees and the District Manager.
• Evaluate store needs and develop action plans to meet objectives.
• Organize and maintain store files and manuals.
• Ensure required and requested reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced.
• Ensure required employment-related posters and signs are accessible to employees.
• Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines and manage merchandise margins.
• Safeguard and account for money received and disbursed, and perform other financial analysis needed to maximize sales and net profits.
• Notify the District Manager of sales, cash, inventory, or operating discrepancies.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED