Store Manager

TJX•Moraga, CA

11d•Onsite

About The Position

The Store Manager oversees all aspects of TJ Maxx store operations to increase sales, control expenses, and minimize shrink and damages. The role leads and develops a large team of Associates and Assistant Managers, creates plans to improve sales, and supports a positive shopping experience through strong customer service and merchandise presentation. The Store Manager also works with the District Manager on merchandise and market insights, prioritizes loss prevention and policy compliance, and communicates action plans for store initiatives.

Requirements

At least 3–5 years of retail experience as a Store Manager or District Manager in a dynamic, high-volume environment.
Experience successfully managing and driving significant sales revenue.
Proven ability to manage, develop, and motivate a large team.
Strong interpersonal, communication, organizational, and follow-through skills.
Leadership skills in collaboration, problem-solving, and empowering diverse teams to make effective decisions.
Ability to mentor others and provide feedback.
Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

Oversee store operations, including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
Recruit, train, develop, and manage a large team of Associates and Assistant Managers.
Model effective leadership and provide individualized development to Assistant Store Managers to prepare them for promotion.
Develop and implement plans to increase store sales.
Recommend merchandise mix, inventory levels, and customer demographic insights to the District Manager.
Provide competitive analysis on pricing, presentation, and customer service.
Emphasize loss prevention priorities and ensure compliance with company programs, procedures, and policies.
Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
Maintain high standards of customer service and merchandise presentation to support positive customer experiences.
Develop and communicate action plans for store initiatives, including projects, targets, and priorities.

Benefits

Associate discount, including eligible family members.
401(k) match.
Medical, dental, and vision insurance.
Health Savings Account (HSA) and health care Flexible Spending Account (FSA).
Life insurance and short- and long-term disability coverage.
Paid holidays, vacation, sick leave, bereavement leave, and parental leave.
Employee Assistance Program (EAP).
Incentive programs.
Auto and home insurance discounts.
Scholarship program.
Adoption and surrogacy assistance.
Smoking cessation support.
Child care and cell phone discounts.
Pet and legal insurance.
Credit union.
Referral bonuses.
Training and development programs.
Global well-being programs focused on physical, financial, and emotional wellness.
Career growth opportunities.
Competitive salary and benefits package.